To start a return, you can contact us at dinahady12@gmail.com.
Exchange and Refund Period:
Exchanges and refunds are available within 14 days from the order delivery date.
Product Condition:
To accept an exchange request, products must be in their original condition, unused, undamaged, and still in their original packaging, with all tags and labels attached.
Refund Money:
Processed via bank transfer or money transfer after we receive and inspect the returned item.
Shipping Costs:
The customer is responsible for shipping costs for online exchanges when returning the product to us.
Thank you again for choosing Dina Hady.
